As a website owner, you are bound to get a lot of emails. They could be from your regular customers, potential customers or even from your blog commenter. At the end of the day, it is your responsibility to reply to these emails and keep them satisfied. After a while, you may notice that many of these emails contain almost similar questions and responding to them may take up your valuable time. In those types of scenario, an FAQ page would be a handy option. It would provide a perfect guideline for your customers about the products or your business in an easy way. Also, it helps you establish your expertise as well as push up your website on Google results.
Some of the Facts Why an FAQ Page is Necessary on your Website
Time-Saving
Placing an FAQ page on your website enables your customer to visit them and know about the query that they are confused about instead of emailing you all the time. Hence, it saves your time for replying to them back.
Makes you an Expert
Through the FAQ page you can present yourself as an expert. Everybody would like to work with the professionals, so through the FAQ page, your customer would join you because you will sound like the person that knows the business very well.
Generates the Trust Factors
Normally people always have concerns about whether to buy a product online or not. Through FAQ you can connect with them, and as you are sharing information about product publicly it will generate a trust bridge between both the parties. Hence, a good FAQ page can act as a bridge that will make the difference, by establishing your legitimacy.
Boost Your Search Engine Optimization
FAQ pages can be excellent SEO tools. Search engines normally scan keywords and key phrases to understand your business websites. So, if you add keywords to writing question and answers on your FAQ page, it will increase the SEO flow to the entire page. Hence a good FAQ page can help you boost your online sales and can even push up your website on the search engine.
Increases the Conversion Rate
A good FAQ page can increase your websites customer conversion rate. It will increase the rate of your visitor and will help you get more customers. In a simple way, when people read FAQ, they will feel comfortable with the product and may purchase them. It will automatically increase the rate of conversion.
Some of the Best Free WordPress FAQ Plugins
After talking about FAQ and its importance for the website, I have enlisted some of the Best Free WordPress FAQ Plugins that allow you to create beautiful FAQ pages with Animation effects. Shortcodes are also supported and can be placed anywhere on the websites.
If you are looking for Premium WordPress FAQ Plugins then check out our collection of The Best WordPress FAQ Plugins 2018.
Let’s explore them in detail:
Everest FAQ Manager Lite
Everest FAQ Manager Lite is a Free WordPress FAQ Plugin that comes with 5 pre-designed layouts. It is a fully responsive plugin that comes with unlimited tab builder where you can display your FAQs however you like. Also, you can configure the displayed FAQ in different ways to make it look eye-catching.
The plugin comes with shortcodes and widget that allows you to showcase your FAQ anywhere on your website. You are also allowed to add up to 7 items in each of the FAQ posts. Besides that, the FAQ items can be sorted in ascending or descending or using the sorting options.
Major Features of Everest FAQ Manager Lite
- 5 Different Layouts to Choose
- Add up to 7 FAQ Items on Each FAQ Posts
- Unlimited FAQ Tab Builder
- FAQ Item Sorting Options
- Configuration of FAQ Items using Various Dynamic CSS Options
Premium Version
This plugin also contains the premium version with additional features on CodeCanyon at $18. You can get it from here.
FAQ by WD
FAQ by WD is a Free WordPress FAQ Plugin that allows you to create an unlimited amount of FAQ question and answers on your website. You can set the questions and answers in a different category. The plugin comes with the FAQ view that allows you to display your FAQ questions only thus, it saves space and allows the users to navigate to the relevant questions.
The FAQ section created by the plugin will be based on category order, which can be modified using drag and drop functionality. And the categories can be displayed by using the shortcodes. Also, the plugin consists of rating options that allow you to rate your Q&A. You can also share your FAQ on social media such as Facebook, Google+ and Twitter using FAQ sharing.
Major Features of the FAQ by WD
- Unlimited FAQ and Category
- Options to Expand/Collapse FAQs
- Categorized Display of FAQs
- Search Box in FAQ List
- FAQ Sharing
Premium Version
This plugin also contains the premium version with additional features on their website at $20. You can get it from here.
Ultimate FAQ
Ultimate FAQ is a Free WordPress FAQ Plugin that lets you create FAQs, organize them and publicize them in no time through your WordPress admin panel. You can either use the accordion FAQ style, to display the answer in one click or list the FAQ style to display and by default.
It is a responsive WordPress Plugin that allows you to add unlimited FAQ, FAQ tags, and category support and display them in any post using shortcodes. Also, you can insert the custom CSS to style up your FAQ posts. Besides that, you can also add the animation to display FAQ posts using the animation options. Also, you can let your website user to comment on FAQ individually.
Major Features of Ultimate FAQ
- Unlimited FAQ, FAQ Tags, FAQ Category
- An Ajax FAQ Search Form
- Option to Export All FAQ into PDF
- Insert Custom CSS to Style up FAQ
- Allow People to Comment Individually on FAQs
Premium Version
This plugin also contains the premium version with additional features on their website at $35. You can get it from here.
Easy FAQ
Easy FAQ is a Free WordPress FAQ Plugin that allows you to create a list of questions and answers on your website. It is easy to use a plugin that allows you to add the FAQ in a few minutes without any coding. With the shortcode provided, you can embed the FAQ on any page or post.
It is a responsive plugin that comes with a lot of configuration options. You can manage, edit, create or delete the FAQ in an easy way. Also, you can change the font options that include font size, font colour, font styles etc. Besides that, you can also display the quick index link on the FAQ that allows your users to jump to the question of their choice. Moreover, the plugin can also be used to add images to the FAQ.
Major Features of Easy FAQ
- Familiar WordPress Interface
- Font Options
- Image Supported
- Each FAQ Linked to an URL of your Choice
- Category Options
Premium Version
This plugin also contains the premium version with additional features on their website at $59. You can get it from here.
Spider FAQ
Spider FAQ is a Free FAQ Plugin for WordPress that provides the user with well designed and informative FAQ sections. The FAQ sections can significantly decrease the number of user inquiries on various issues. It is a highly customizable plugin that comes with many best FAQ tools.
The plugin consists of a large number of questions/answers related to various topics of the products. Also, the plugin supports images and you can add the FAQ provided with images. Besides that, you can add like, dislike and hit buttons for each of the FAQ. The FAQ section also includes the search button to search for the FAQ you needed.
Major Features of Spider FAQ
- Fully Customizable
- Image Supported
- Possibility to Add Date and Username in the FAQ
- Search Button on the FAQ
- Like, Unlike and Hit for FAQ
Premium Version
This plugin also contains the premium version with additional features on their website at $20. You can get it from here.
HTML5 Responsive FAQ
HTML 5 Responsive FAQ is a Free WordPress Plugin used for adding FAQs in your website. The plugin is fully compatible with the latest version of WordPress and works well with all types of responsive templates. Using the plugin you can create multiple category FAQs that can be displayed either in altogether one page or in category wise.
It is an SEO friendly plugin that lets you select the header types of your FAQs. Besides, the plugin also provides you with the option to customize the design, colour, font’s size of your accordions to match them with your site’s template.
Major Features of HTML5 Responsive FAQ
- Accordion Style to Hide/Show FAQ
- Add Multiple Categories to FAQ
- Customization Option for Design, Color, Font Size etc
- Option to Add Custom Title for Each Category Set
- Custom Sorting Option for FAQs
Premium Version:
This plugin doesn’t have a premium version.
Quick and Easy FAQ
Quick and Easy FAQ is a Free WordPress FAQ Plugin that provides you with a quick and easy way to add FAQ using the custom post types. After you create the FAQs then you can place it on any page/posts or custom post types using the provided shortcodes/widgets.
It is a simple but highly customizable plugin that lets you change the toggle style text, background, and border colours in many ways. Besides, the plugin also contains different display options to display your FAQ in many styles and effects.
Major Features of Quick and Easy FAQ
- Easily Add FAQs using Custom Post Types
- Display FAQs in Simple List Style, Toggle Style or in Filterable Toggle Styles
- Settings Page to Change Toggle Style Text, Background, and Border Color
- Custom CSS Box in Settings Page to Override Default Styles
- Translation Ready and RTL Supported
Premium Version:
This plugin doesn’t have a premium version.
Accordion FAQ
Accordion FAQ is a Free WordPress FAQ Plugins that adding limitless FAQ and Accordion on your website. It comes with an excellent drag and drops accordions FAQ builder for WordPress to build up an unlimited number of FAQ and accordions for your WordPress site.
It is a highly configurable plugin that comes with unlimited colour options. Besides, the plugin supports font awesome icons picker to pick the custom icons for your FAQs. Also, the plugin will let you sort all your FAQ in an easy drag and drop method.
Major Features of Accordion FAQ
- Limitless Accordion Anywhere on your Website
- Drag and Drop Builder API Integrated
- Draggable Accordions Items for Easy Sorting
- Awesome Input Field for Accordions Content
- Unlimited Color Options
Premium Version
This plugin also contains the premium version with additional features on their website at $9. You can get it from here.
SP FAQ
SP FAQ is a Free WordPress FAQ Plugin that will allow you to add, manage and display FAQ on your site. It is created with custom post types. Hence, the plugin will generate the shortcodes for each FAQ sections created. The generated shortcodes will allow you to add the FAQ in any page or post of your website.
It is easy to use a plugin that comes with simple configurable FAQ pages. In the FAQ pages, you can add different effects and transition for displaying the accordions in an elegant fashion. Besides, you can also thumbnail effect for your FAQ.
Major Features of SP FAQ
- Easy to Use FAQ Page
- Add Thumb Image for FAQ
- Smooth FAQ Accordion Effect
- Shortcode Ready
- CSS and JS File for FAQ Customization
Premium Version
This plugin also contains the premium version with additional features from CodeCanyon.net at $59. You can get it from here.
WPB Advanced FAQ
WPB Advanced FAQ is one of the best WordPress FAQ plugins that contains all the required features for adding FAQ system on your website. It is a custom post type based FAQ management system that generates shortcodes for each FAQ posts you created. Using the generated shortcodes, you can add the FAQ anywhere on your WordPress website.
It is a super easy WP plugin that can multiple the FAQ form in different categories and tags. Besides, the design of the plugin is a fully responsive and modern flat user interface. Hence, the plugin looks great on any screen size.
Major Features of WPB Advanced FAQ
- 2 Different Templates for FAQ
- Categorized FAQ and Tag-Based FAQ Management System
- FAQ Order and Number of FAQ Control Form Shortcode
- Multiple FAQ Form for Different Categories and Tags
- Shortcode System
Premium Version
This plugin also contains the premium version with additional features on their website at $15. You can get it from here.
Wrapping Up
So, I tried to write up about the FAQ and its importance. After that, I explained why FAQ page is required in a WordPress site. Then, I represented you my collection of Best Free WordPress FAQ plugin.
Yes, FAQ page is very much important for a website. They provide a perfect guideline to the potential visitor about the product they want to purchase. Also, the FAQ page helps to generate the trust to the visitors as well as expertise you about your business.
Also, if you are looking for other types of plugins you can take a look at our ultimate collection of Best Free WordPress Plugins 2018.
Great post and WordPress plugins recommendations!
Thank you 🙂